Sadly, they were even supposed to send us a return check for $10 for the last late water fee that they billed us for, which again is only late because they can't seem to pay that company on time. The only way to do so would be to call and speak with a manager and ask for his/her email or just verbally tell them over the phone, which unfortunately is what we did. Also FYI, if you do give them notice of ending your lease, there is no email listed on the website, or physical address for you to send them written notice.
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In fact, they told us that we should consider ourselves lucky that they didn't charge us for the full year of rent since we were contractually automatically enrolled into a new year lease. DO you know how hard it is to get two people in GA and two people in different areas of SD to all sign a check?Īdditionally, it took another few weeks thereafter for them to let us know about whether we would actually receive the $600 that they charged us in rent for the first week of August back or not, which in the end they decided to keep. The banks require that all checks with "and" between each name requires all parties to endorse the check. And the check they sent us had my name, AND my gf name, AND my two roomates names on the check. It took over a month after we moved out (now going into September) to receive part of our rental deposit back which should only take 21 days to be issued back as told to us by their manager. NO we gave them 120 day notice which is not what you are supposed to do apparently. We were still charged a little over $600 in rent for the first week of August since supposedly we did not give them the 90 to 30 day proper notice of excavating the premises. Of course it took calling them 100 times over the course of 5 days to get a hold of manager number 3 again!
This led into the first week of August, when we were finally able to get them do a walk through and hand over the keys. So they had to track her down, which took two weeks, just to confirm that we had actually given them proper notice of moving out. When we called management a week before we left the premises to do a final walk through, not only did it became a chore to try and get a hold of the manager number 3 but they wouldn't schedule a walk through because apparently manager number 2 never relayed the information to anyone else before she moved up north. Nearing the end of our lease (scheduled for May), we informed manager number 2 that we wanted to extend our original lease by 2 months (ending at the end of July) and also gave them notice at the same time that we were leaving the state after those two extended months and would no longer need to rent the place. And make sure you LOOK at the bill because I guarantee that there will be an added late charge on the bill that management will forward onto you since THEY cannot seem to pay the water bills on time. This occurred several times as they continuously forgot to charge us for water each month. We had to constantly let management know that we had never received the water bill from them, which is not our job. Once we moved in, we found that the master bedroom shower didn't provide hot water and the master bathroom sink was leaking. (That was manager number 1 that we dealt with) When we first looked at the property, my gf and roomate took off on their lunch break to meet the manager to see the place they found out that the manager had forgotten the key to show them the property, so they had to come back another day. You can leave a million messages and no one will ever call you back! Worst management company I have ever worked with!įirst off, no manager ever answers the phone.
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